First anniversary for Vincents’ Penwortham team
New faces, new friends, huge growth and great reviews for town solicitors
Vincents Solicitors’ Penwortham team is celebrating the first anniversary of its move to the town. The whole team, under branch head Jemma Lloyd, relocated from head office in central Preston to Penwortham in early 2021 and has enjoyed a fantastic first year.
The number of clients has increased by 25%, the team has grown from six to nine strong and expanded its service offering, and they’ve even earned more five star online reviews than ever before. Community projects have been high on the agenda with the branch sponsoring a local junior football team, taking part in the town’s Christmas Markets events, supporting St Catherine’s Hospice Wills Week, and the Bake for Dementia coffee morning.
The team has also worked closely with local estate agent Michael Bailey and Lime Bar and Lounge to establish the new Penwortham Business Network which meets on the first Thursday of the month (except in June when it moves to the 9th due to the Jubilee Bank Holiday).
Jemma, who lives in Penwortham, could not be happier with how her first year in charge of the branch has gone and how welcoming the community has been.
She said: “Time has really flown and I can hardly believe it has been a whole year. I’m so proud of what the team has achieved in just 12 months and the reputation they have built with local homebuyers, estate agents, financial advisors and the wider community. They’re so diligent and hard working so all the success is well deserved, especially considering the exceptional workload we dealt with during the Stamp Duty Holiday throughout 2021, and I’m delighted how many of our clients have acknowledged that in their feedback.
“We’ve loved getting to know the other businesses down Liverpool Road and taking part in events like the Christmas markets. Our involvement inspired the idea of bringing the business community closer together to share our knowledge and help to support future events. So, together with Michael Bailey and Carol at Lime, we were delighted to launch the Penwortham Business Network in March and now have more than 230 members on Facebook and up to 50 attendees each month.”
Vincents’ Penwortham branch is one of the firm’s three specialist conveyancing hubs, working predominantly for homebuyers in the town and across Preston. The relocation of the team from Winckley Square to Penwortham’s high street was aimed at providing a direct link for the local community; conveyancing for homebuyers and personal legal services like wills and probate.
The strategy has proved enormously successful with the uplift in client work and client satisfaction at an all-time high, with Five Star Google Reviews posted online referring to excellent communication and responsiveness, welcome attention to detail, tenacity and resourcefulness, patience and friendliness.
Phillip Gilmore, Vincents’ managing director, has hailed the team’s success in surpassing all its targets, and welcomed the opportunity to mark the occasion. He said: “The Penwortham team has done exceptionally well over the last year, bringing in new clients through word-of-mouth recommendation and referral from respected professionals in the local area.
“Their strong reputation and growth in workload has allowed for expansion of the team during the year, providing the community with the full range of personal legal services right on their doorstep. To achieve growth and build such solid relationships despite the challenges of the pandemic is a genuinely excellent achievement for the whole Penwortham team.”
Pictured: Vincents’ Penwortham branch [L-R] Felicity Hardman, Sally Smith, Helen Bradshaw, Jade Driver, Jemma Lloyd, Katie Shires, Jack Andreae, Emma Pomfret, Lisa Dawson.